Return & Refund Policy

At Indian Gift Store, customer satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help.

1. Returns

You may request a return within 30 days of delivery.
To be eligible for a return:
- The item must be unused, in its original condition, and in the original packaging.
- You must provide a receipt, order number, or proof of purchase.

Non-returnable items include:

Perishable goods (food, sweets, flowers, etc.)
Personalized or custom-made items
Digital products or gift cards
Items marked as Final Sale

2. Return Process

To initiate a return, email us at [info@indiangiftstore.com] with your order details and reason for return.
Once your request is approved, we will provide return instructions and the return address.
Do not ship items back without approval, as unverified returns may not be accepted.
Customers are responsible for return shipping costs, unless the item was defective, damaged, or incorrect.

3. Refunds

Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Shipping fees are non-refundable.
If you haven’t received your refund within 10 business days, please:
- Check with your bank or credit card provider.
- If still not received, contact us at [info@indiangiftstore.com].

4. Exchanges

We only replace items if they are defective, damaged, or incorrect.
Contact us within 7 days of delivery for an exchange request.
In most cases, we’ll cover the shipping costs for replacements.

5. Gifts

If the item was marked as a gift and shipped directly to you, you may receive store credit for the value of the return.
If the order wasn’t marked as a gift, the refund will be issued to the original purchaser.

6. Contact Us

For return and refund-related questions, please contact us: Email: info@indiangiftstore.com