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Policies & Terms – Indian Gift Store
Effective Date: March 21, 2025
Website: www.indiangiftstore.com
Welcome to Indian Gift Store (“we,” “our,” “us”). By accessing or purchasing from our website, you agree to the following policies and terms. Please read them carefully.
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Privacy Policy
Information We Collect
- Personal Information: Name, email, phone number, billing/shipping address, and payment details.
- Order Details: Purchased products, delivery instructions, transaction history.
- Technical Data: IP address, device type, browser information, cookies, and analytics data.
How We Use Your Information
- To process and deliver your orders.
- To provide customer support and updates.
- To improve website performance and personalize your experience.
- To comply with legal and regulatory obligations.
Sharing of Information
We do not sell your personal data. We may share your information only with:
- Payment processors and banks for transactions. - Courier/delivery partners to fulfill orders.
- IT, analytics, and customer support providers under confidentiality.
- Legal authorities when required by law.
Data Security
We use encryption, secure servers, and industry-standard practices. However, no method of transmission online is 100% secure.
Your Rights
- Access, correct, or delete your data (subject to legal obligations).
- Opt out of marketing emails at any time.
- Request clarification on how your data is used.
For queries: info@indiangiftstore.com
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Terms of Use
Eligibility You must be at least 13 years old to place an order. By using our website, you confirm that you are legally capable of entering into contracts.
Products & Pricing
- We aim to ensure product information is accurate.
- Prices may change without prior notice.
- All orders are subject to availability and confirmation.
Orders & Payments
- Orders are confirmed only after successful payment.
- We accept credit/debit cards, UPI, net banking, and digital wallets.
- Failed or incomplete payments will cancel the order automatically.
Shipping & Delivery
- Estimated delivery times are provided at checkout.
- Delays may occur due to courier partners, holidays, or unforeseen events.
- We are not liable for delays beyond our control.
Intellectual Property
All website content (logos, designs, text, images, product descriptions) belongs to Indian Gift Store. Reproduction without consent is prohibited.
Limitation of Liability
We are not responsible for indirect, incidental, or consequential damages from using our site or products.
Governing Law
These terms are governed by Texas law. Disputes are subject to the jurisdiction of courts in Dallas, TX.
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Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device to improve browsing and shopping.
Types of Cookies We Use
- Essential Cookies: Enable checkout, login, and cart functions.
- Performance Cookies: Track site usage and improve functionality.
- Functional Cookies: Save preferences like language and location.
- Advertising Cookies: Show personalized offers and ads.
Managing Cookies
You can disable cookies in your browser settings, but some features may not function properly.
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Returns & Refunds Policy
At Indian Gift Store, we want you to be happy with your purchase.
Returns
- Returns are accepted within 7 days of delivery if the item is unused, in original packaging, and in resalable condition.
- Customized or perishable products (e.g., cakes, flowers, food items, personalized items) are non-returnable.
Refunds
- Refunds are issued to the original payment method within 7–10 business days after we receive and inspect the returned product.
- Shipping charges are non-refundable unless the return is due to our error or a defective product.
Replacements
- If you receive a damaged or incorrect item, we will send a replacement at no extra cost.
- You must notify us within 48 hours of delivery with supporting photos.
Process
1. Email us at info@indiangiftstore.com with your order ID and issue details.
2. We will provide return instructions.
3. Ship the item back to us securely packaged.
